Multichoice is laying off over 2,000 workers


Africa’s largest payTV company, Multichoice Africa said it is cutting over 2,000 jobs at its South African unit, its country of origin.

Multichoice operates DSTV as well as ShowMax, its video on-demand streaming platform that is targeted at competing with Netflix.

The JSE-listed company said in a statement that it is launching a consultation process to cut 2,194 positions in MultiChoice South Africa’s customer care call centres and walk-in centres.

“This has not been an easy decision to make but, in a business driven by advancing technologies, we must continue to drive efficiencies yet be agile enough to adapt to evolving customer needs,” MultiChoice Group Chief Executive Calvo Mawela said in the statement.

“We must act decisively to align to the change in customer behaviour and competition from over-the-top services,”

“If we don’t reposition now, we run the risk of being completely misaligned and we put everyone’s jobs at risk,” he said.

However, Multichoice might have issues getting regulatory approval for the latest job cuts.

South Africa’s Information Communication and Technology Union (ICTU) it has not been officially informed of the action, “which makes the process unlawful”.

“The employer has timed Friday to make announcement, which shows some cowardice tendencies of not dealing with the consequences of their actions,” ITCU said in the statement.

This is coming less than five months after Multichoice listed its shares on Johannesburg Stock Exchange.

Multichoice and DSTV was owned by Naspers before the group decided to cut it out of its portfolio and list it as a separate entity on the JSE.