Uber teams up with taxi firm ComfortDelGro, launch new service

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Uber Singapore has officially announced that it will be bringing surge pricing to all ComfortDelGro taxis here through a new service called UberFLASH.

UberFLASH, aims to connect riders to drivers closest to them – either a private vehicle or a taxi, is the first collaboration between the firms since they said in December that ComfortDelGro would buy a 51 percent stake in Uber’s Singapore car leasing unit, Lion City Rentals.

“UberFLASH is the first in a series of collaborative efforts between ComfortDelGro and Uber,” said ComfortDelGro Taxi’s chief executive Ang Wei Neng, who added that the new feature leads to a “win-win situation” for both commuters and taxi drivers.

Beginning From 6am on Friday, riders woul be able to book rides using the UberFLASH feature. The base fare starts at S$3 while distance fare per kilometre is S$0.45 and time fare per minute is at S$0.20. Other charges such as wait time fee of $0.20 per minute after three minutes and cancellation fee of S$6 after five minutes, similar to Uber’s other offerings, would apply too, it added.

According to Uber, when prices are surging, riders will see a multiplier to the standard rates on the map. For example, you might see a surge at 1.8x or 2.5x, and this is how much your base fare will be multiplied by. So a fare that is usually S$10 would be S$18 when it’s at 1.8x surge, it explained on its website.