Turkish Airlines offers exPhone service on board


Turkish Airlines has introduced the use of “eXPhone”- an in-flight mobile connectivity  for an uninterrupted communication during flight to improve the comfort of its passengers to be effective from April, 2017.

As an extension of Wi-Fi and live TV availability on its Boeing B777 and Airbus A330 aircrafts, Turkish Airlines now offers a mobile internet connectivity by eXPhone to its guests, by April, 2017.

By using this service, passengers will be able to send text messages (excluding voice messages), check their e-mails and browse internet (including social media platforms) with their own mobile phones.

The stages of the process will be shaped as; The cabin crew will make an announcement to inform the passengers about the service’ current availability for on-board use, after the take-off.

Provided that the “Data Roaming” mode is activated on their mobile phones, the exPhone service will automatically run, which will be used till the flight is ready for landing.

The eXPhone service, offered in close cooperation with Panasonic/AeroMobile, has successfully been tested on board during a flight with the participations of our relevant authorities, via one of our cabin attendant’ mobile phone.

The eXPhone service will be billed by the passengers’ mobile phone operators, and the prices will vary depending on their individual roaming contracts.

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