On Thursday, the Lagos State Government launched a mobile app christened ”Citizens Gate”to enhance direct communication between the government and the citizen to address issues concerning the activities of the state and its environs from the comfort of their home, office, which will also enable them to get immediate responses. This initiative has been welcomed by the governor of Lagos state Akinwunmi Ambode as part of his visions to get closer to the citizens.
The mobile app, under the Citizens Relations Management (CRM) initiative, is the first of its kind in Nigeria, and would avail residents of the State the opportunity to make enquiry and suggestions on government services and getting faster responses.
The State’s Commissioner for Science and Technology, Mr. Olufemi Odubiyi while addressing a joint press briefing at the Bagauda Kaltho Press Centre in Alausa, said the launch of the web platform was another initiative of the Governor Akinwunmi Ambode-led administration aimed at bringing government closer to the people.
Odubiyi, who addressed the briefing alongside the Commissioner for Information and Strategy, Mr. Steve Ayorinde and the Director General of Lagos State Office of Transformation, Creativity and Innovation, Mr. Toba Otusanya, described the Citizens Gate as an intuitive-based technology innovation designed to manage relationship between the citizens and government.
He said: “The Citizens Gate is an integrated web and mobile-based platform through which Lagos State’s citizens can lodge feedback to the State Government on various services provided, receive quick responses on services as well as interact with government officials via web and mobile phone.
“The platform is designed to promote communication and connectivity between citizens and government while it will also enable citizens to inform the government on problems and issues occurring in their areas, communities and beyond.”
